Privacy Policy

Last updated: 29 October 2026

Dollar Printer is developed and operated by Z Visitor S.A.R.L ("Vizitor", "we", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies Vizitor's company privacy policy to the Dollar Printer mobile app and the website at dollar-printer.com.

It is designed to inform you about the types of information we collect, the reasons for collecting it, and how we use and protect it. By creating an account or using the app or website, you agree to the terms outlined in this policy, and your continued use of our services implies your consent to the collection, use and sharing of your information as described here.

1. Who we are

The data controller for Dollar Printer is Z Visitor S.A.R.L, which builds and operates the service. For anything relating to this policy or your data, contact info@dollar-printer.com, or the company directly at info@vizitor.org.

2. Information we collect

We collect two main types of information. Personal information is data that can be used to identify you, such as your name and email address. Non-personal information is data that does not directly identify you, such as device type, operating system and app version.

We collect only what the service needs to function:

What we do not collect. We do not collect your precise location, your contacts, advertising identifiers or biometric data, and we access your photo library, camera or microphone only when you deliberately attach something to a message. Dollar Printer contains no third-party advertising or analytics trackers, and the website at dollar-printer.com sets no cookies.

3. How we collect information

• Direct input — what you provide when you register, edit your profile, post a message, report or block a member, or connect an exchange account.
• Automatic collection — your device's push token and app version when you sign in, and your IP address and request metadata in our server logs as part of your normal interaction with the service.
• From our payment processors (Apple, Google, NOWPayments) — the status and amount of payments you make, so your access can be activated (see Payments).

4. Exchange API keys

If you connect an exchange account so the app can show your positions or place trades you approve, you give us API credentials for that exchange. This is the most sensitive data we hold, so it has its own section.

• Your API key and secret are encrypted at rest in our database.
• They are used only to carry out actions you initiate in the app, and to read the balance and position data the app displays to you.
• We never sell, share or transfer them to anyone.
• You can disconnect an exchange account at any time from the app, which deletes the stored credentials. Deleting your account deletes them too.

Our strong recommendation: create API keys with trading permissions only — never enable withdrawal permission — and enable your exchange's IP whitelist. No service, ours included, should hold a key that can move your funds off the exchange.

5. Why we collect information

• Names and contact information are collected for account creation and communication purposes.
• To provide the service — authenticate you, show the channels your subscription covers, deliver signals, and sync your exchange data.
• To handle billing — issue invoices, email payment links, confirm receipt, and manage renewals and expiry.
• To communicate with you — payment and renewal emails, password resets, and push alerts for new signals and messages.
• To keep the community safe — review reports, apply blocks, moderate content and enforce our Terms.
• To keep the service secure — detect abuse, debug failures, and keep records of account and payment activity.

Where the GDPR or similar law applies, our legal bases are: performance of a contract (providing the service you subscribed to), legitimate interests (security, abuse prevention, service improvement), consent (push notifications, which you can withdraw in your device settings) and legal obligation (keeping financial records).

6. Payments

In the app, memberships are bought through the App Store (Apple) or Google Play (Google). The purchase happens in their payment sheet, under their privacy policies; we never see your card, bank or store-account details. To activate your membership and keep it in step with renewals, cancellations and refunds, we receive from Apple or Google, and store: the transaction and subscription identifiers, the product, the price and currency charged, the purchase, renewal and expiry dates, whether auto-renew is on, and refund status. Your Dollar Printer account ID is attached to the purchase so the store's notifications reach the right account.

Memberships paid directly to us are paid in cryptocurrency through NOWPayments, an external payment processor. When you open a payment link you are on their page, not ours, and their own privacy policy governs what they collect there. What we receive back and store is limited to: the invoice and payment identifiers, the amount billed, the amount and currency received, the network used, and the payment status.

We never see or store your wallet's private keys, seed phrase, or any card or bank details.

7. Data retention

We retain personal information for the period necessary to fulfil the purposes outlined in this policy. Retention periods vary with the nature of the data and applicable legal requirements.

• Account information is retained while your account is active and for a period of 12 months after an account becomes inactive, in line with Vizitor's company policy. This allows for account recovery and ensures compliance with legal obligations.
• What "inactive" means. An account is inactive when it has no current subscription or access and has not been signed into. The 12 months run from whichever of those happened last, so an account with a running subscription is never treated as inactive.
• Before an inactive account is removed we email you at least 30 days in advance. Signing in at any point during that time keeps the account. If you do nothing, it is then removed in the same way as if you had deleted it yourself.
• If you delete your account yourself, your personal identifiers are removed immediately rather than at the end of that period — see Deleting your account. A deleted account cannot be recovered.
• Payment and invoice records are kept for as long as applicable financial record-keeping law requires.
• Exchange credentials are deleted as soon as you disconnect the exchange account or delete your account.
• Messages you posted are retained as part of channel history while your account exists, and are removed from view when your account is deleted.
• Moderation reports are kept for as long as needed to resolve them and to keep a record of moderation decisions.
• Server logs are kept for a limited period for security and debugging.

8. Protection of information

We take the security of your personal information seriously and have implemented measures to safeguard it. These include, but are not limited to:

• Encryption of all data in transit between the app and our servers using SSL/TLS.
• Passwords stored only as salted hashes, never recoverable in plain text.
• Exchange API credentials encrypted at rest.
• Robust access controls that limit access to personal information.
• Periodic security reviews to identify and address potential vulnerabilities.

9. Sharing personal information

Access to your personal information is restricted to authorised personnel who have a legitimate need to access it for the purposes outlined in this policy. Our staff are trained on data protection and confidentiality, and access is granted only on a need-to-know basis. We do not sell your personal data.

We share it only with the service providers needed to run Dollar Printer:

We may also disclose data where we are legally required to, or where it is necessary to establish, exercise or defend legal claims.

10. Data breach response

In the event of a data breach that may compromise the security of your personal information, we will promptly investigate the incident, take appropriate measures to mitigate any potential harm, and notify affected users in accordance with applicable legal requirements.

11. Your rights

• Access — you have the right to request access to the personal information we hold about you.
• Correction — if any of it is inaccurate or incomplete, you have the right to request corrections. You can edit your name and profile directly in the app.
• Deletion — you have the right to request the deletion of your personal information, and can do it yourself in the app (see below).
• Restriction — under certain circumstances, you have the right to request restrictions on the processing of your personal information.
• Portability — you have the right to receive a copy of your personal information in a structured, commonly used and machine-readable format.
• Objection — you have the right to object to the processing of your personal information for certain purposes, including direct marketing.
• Withdrawal of consent — where you have given consent, such as for push notifications, you may withdraw it at any time in your device settings.
• Complaint — you may complain to your local data protection authority.

To exercise any of these rights, contact us using the details in the Contact information section, from the email address on your account. We will assess and respond to your request in accordance with applicable legal requirements.

12. Deleting your account

You can delete your account at any time in the app: Profile → Delete account. When you do, we immediately delete your connected exchange credentials, sign-in sessions, push tokens, preferences, watchlist and block list; remove your messages from view; and replace your name, email address and profile picture so the account can no longer be identified or signed into.

Deletion is permanent and does not refund any remaining subscription time. Payment and invoice records are retained as described under Data retention. If you cannot access the app, email us and we will delete the account for you.

13. Children

Dollar Printer is not intended for anyone under 18, and we do not knowingly collect data from children. If you believe a minor has created an account, contact us and we will delete it.

14. International transfers

Our servers and the providers listed above operate in various countries, so your data may be processed outside the country you live in. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

15. Third-party links

The app and website may contain links to third-party websites or services that are not operated or controlled by us — including the payment page and the exchanges you connect. This policy applies solely to information collected by Dollar Printer, and we encourage you to review the privacy policies of any third-party services you use.

16. Updates and changes

This policy is subject to periodic updates. We reserve the right to modify it as necessary to comply with legal requirements, reflect technological advancements and enhance our services. When we do, we will update the date at the top, and for significant changes we will notify you in the app or by email before they take effect.

17. Contact information

If you have any questions, concerns or inquiries regarding our privacy practices, please contact us at info@dollar-printer.com, or reach Z Visitor S.A.R.L at info@vizitor.org.

We strive to respond to all privacy-related inquiries promptly. Please allow 2 business days for us to address your question; formal requests to exercise your rights are completed within 30 days at most. To help us respond efficiently, please include relevant details and a clear description of your question or concern.